The Member Services Representative is responsible for providing accurate and thorough interpretation of benefits,claims processes, eligibility, and enrollment policies to members, employers, and internal customers. In addition, the Member Services Representative is responsible for resolution of complex customer inquiries, the facilitation of problem resolution, and meeting or exceeding customer...
Overview This is a mid-level position responsible for processing all release of medical records information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. In addition to the duties and responsibilities specified for this role, the Client Service Representative II is able to independently perform and fulf...
At Delta we believe success is the result of our investment in our employees and in taking a long-term approach to employee development that prepares employees for management positions. For 30+ years Delta Management Associates, Inc. has offered superior recovery and default management solutions to clients in the higher education, government and financial services industries. The Customer Servi...
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company that helps our customers to thrive by interpreting our client's needs and tailoring innovative cost management solutions. We are MultiPlan and we...
We are currently seeking an entry level Customer Service Representative for our Boston client. Responsibilities: Handle telephone inquiries and taking orders over the phone Data entry Provide inside support to sales representatives Help resolve any customer issues regarding their account Process credits and exchanges Process email and online orders. The chosen individual will possess strong int...
Customer Service Representative We are seeking an Energetic Customer Service Representative to join the team one of our clients in the insurance industry! This Customer Service Representative position is temporary, and it starts immediately. The best candidate for this role is friendly and welcoming, is very organized, and a professional multi-tasker. If you are interested and would like to be ...
Ref ID: 02180-0010996497 Classification: Customer Service Compensation: $15.00 to $17.00 per hour OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating long lasting customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment that will b...
Customer Service Representative Qualifications: High school diploma or GED equivalent required. Bachelor's Degree in a business or other discipline preferred, OR equivalent customer service experience required. 0 - 1 year in a business environment preferred. Superior Customer Service skills. Excellent verbal and written communication skills. Ability to multitask and prioritize. Able to work in ...
Our client, a software company in Waltham, is seeking a Customer Service Representative on a temporary to hire basis. This role will be responsible for heavy inbound and outbound customer inquiries via telephone, web and email communications. Responsibilities include guiding customers through the screening process; providing administrative support (eg, resetting passwords); explaining the dispu...
JOB DETAILS: Provide subject matter expertise, support, response, specialized knowledge, and insight in the electric and gas service fulfillment area of work to facilitate operational processes and activities and optimize business performance. Areas of specialism include thorough understanding of electric and gas policies, procedures, systems, processes, and tariffs. Key Accountabilities: Resea...
Our client in East Boston, MA is seeking for a Customer Service Specialist to join their team. This is for a fast growing company with potential for growth. You will be joining a team of 10-12 people - MBTA accessible. Free parking on site. In this exciting role, you will be handling incoming orders and assisting with customer inquiries. Job Responsibilities: - Handle customer interaction via p...
Job Overview: The Customer Service Specialist may work in either a Food or Facilities operation. Their main function is to handle customer service interactions through either face-to-face, email or telephone communications. The Customer Support Specialist may also be required to record and document various client interactions for management follow-up. The general responsibilities of the positio...
Short and long term Customer Service positions located in the North Shore and Middlesex area. As a Customer Service Rep you will handle a variety of customer inquiries ranging from simple to complex. Specific Customer Service Rep duties: * Providing direct customer support, through phone and email inquiries * Providing reports regarding customer inquiries * Responding to all Customer Inquiries ...
Come join a winning team! Take a walk around our offices and you'll see a dedicated group of professionals who care about improving health care. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our office events. While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity...
Position: Customer Support Specialist Location: Boston, MA Duration: 7 months Key Responsibilities Identify & Respond to Customer Inquiries. Acknowledge the customer, determine the nature of the call and provide a customer focused first point of contact to answer customer inquiries, establish service calls, or refer customers to other service professionals within in a way that demonstrates a co...
Permanent Customer Service Representatives at Top organization in the South Shore! Customer Service personnel are responsible for making appropriate patient product selections while being cost conscientious of the selected products in effort to conserve company resources. Customer Service personnel are also responsible for focus on quality control matters in being watchful for areas and process...
Overview About Aramark Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every ...
US Tech Solutions is seeking a " Technical Customer Service Representative " for a 1 year position with a client in Quincy, MA. Responsibilities: Manage incoming calls and customer service inquiries Identify and assess customers' needs to achieve satisfaction Resolve customer support related issues and provide customers with proper solutions to their concerns Provide accurate, valid and complet...
Our client, a luxury brand travel agency in Boston, is seeking five Temporary to Hire Customer Service Representatives to join their team. In this role you will be the first point of contact for guests and travel agents to reserve their trip, deliver an accurate and exceptional guest experience either over the phone or via email, and enjoy talking and selling luxury travel destinations to poten...
Job details Ready for a career change? Company: Serur Agencies AIL Locations: Wilmington, MA or Attleboro, MA Position: Benefit Service Representative Paid Weekly: 1st year average income (65,000 : 85,000) LEADS ARE AVAILABLE About us: Choosing the right career can be tricky. Often times you either have to choose between a position where you can help others or positions with great pay. At the S...